Account Management FAQ
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Account Management FAQ
- 1 Minute to read
- DarkLight
Article Summary
What happens if I change my password for an application (eg. Facebook, Google)?
If you change your password to Facebook or another service, you will need to change it in the Dataddo app by reauthorizing the service. For (LinkedIn and LinkedIn Ads) connectors, you will need to reauthorize every year.LinkedIn
How can I reauthorize my account?
You can reauthorize all your services by navigating to the Authorizers tab at the top of the page.
Why is my billing amount in the Dataddo app inaccurate?
Review how many flows are live in the account, if you believe that there is a mistake, contact your account manager who will resolve the issue right away.
How do I invite a colleague?
Go to your Account Details, navigate to Team Members, and click on Invite Team Member. Your colleague will receive an email with the invitation, which expires after 24hours. For more information on the process, read our guide.
How can I cancel my subscription?
In your Dataddo account, go to Your Account Settings, navigate to Subscription and click on the Cancel subscription button. Cwitch to our Free plan to keep using Dataddo.DATADDO TIP
How can I deactivate the trial?
The trial deactivates automatically after 14 days if you don't subscribe to any plan.
How can I cancel or deactivate my account?
If you want to delete your account and erase your settings and data, send us an email at support@dataddo.com.
Need assistance?
Feel free to contact us and we will help you with the setup. To speed the process of resolving your issue, make sure you provide us with sufficient information.
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