--- title: "Facebook Graph" slug: "facebook-graph" description: "Get data from Facebook Graph API quickly and easily with Dataddo's data integration solution. Connect your Facebook account and create a data source in minutes." updated: 2025-06-08T20:53:34Z published: 2025-06-08T20:53:34Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.dataddo.com/llms.txt > Use this file to discover all available pages before exploring further. # Facebook Graph **Facebook Graph** allows developers to access and retrieve user-related information and connections on the Facebook platform. It enables developers to build applications and services that leverage Facebook's social graph, which encompasses user profiles, relationships, interests, and activities, among other data points. **DATADDO TIP** This connector has been partially replaced by [Facebook Organic](/docs/facebook-organic). Refer to Facebook's official documentation to see [all available endpoints from the Facebook Graph API](https://developers.facebook.com/docs/graph-api/reference/v10.0/insights). If you have multiple Facebook Graph accounts and would like to extract the same data from all of them, it's possible through [multi-account extraction](/docs/multi-account-extraction). Contact our Solutions team to enable this feature. ## Authorize Connection to Facebook Graph To authorize this service, use **OAuth 2.0** to share specific data with Dataddo while keeping usernames, passwords, and other information private. 1. On the **Authorizers** page, click on [Authorize New Service](https://app.dataddo.com/service/new) and select your service. 2. Follow the on-screen prompts to grant Dataddo the necessary permissions to **access and retrieve** your data. 3. **[Optional]** Once your ***authorizer*** is created, click on it to **change the label** for easier identification. Ensure that the account you're granting access to holds at least **admin-level permissions**. If necessary, assign a team member with the required permissions with the [authorizer role](https://docs.dataddo.com/docs/user-roles#authorizer) to authenticate the service for you. The best practice is to create a dedicated **Admin System User** in Facebook Business Manager. For more details, refer to the [official Facebook documentation](https://developers.facebook.com/docs/marketing-api/system-users) for further details. For more information, see our article on [***authorizers***](https://docs.dataddo.com/docs/authorized-services). ## How to Create a Facebook Graph Data Source 1. On the **Sources** page, click on the [**Create Source**](https://app.dataddo.com/sources/new) button. 2. Select the connector from the list and name your ***data source***. 3. On the **Dataset** step, select your **dataset**. **DATADDO TIP** If you're unsure which dataset to select, use the search bar to look for datasets with the desired attributes or metrics. 4. On the **Account** step select your ***authorizer*** from the drop-down menu. **Didn't find your authorizer?** Click on **Add new Account** at the bottom of the drop-down and follow the on-screen prompts. You can also go to the **Authorizers** tab and click on [**Add New Service**](https://app.dataddo.com/service/new). 5. On the **Attributes and Metrics** step, select the **metrics and attributes** you want to extract. ![Create a source using a custom-schema connector.](https://cdn.document360.io/084ed225-3f99-4644-a2da-39ca0cd5ef45/Images/Documentation/Create%20Source%20-%20Custom-Schema%20Connector.png) 6. On the **Metadata** step, select which [**metadata fields**](/docs/metadata-inclusion) such as extraction time to add to your data. 7. On the **Snapshot** step: 1. Configure your [**sync frequency**](/docs/extraction#extraction-frequency) or click **Show advanced settings** to set the exact synchronization time. **DATADDO TIP** To **load historical data**, refer to the [**Data Backfilling**](https://docs.dataddo.com/docs/data-backfilling) article. 2. [Optional] Enable the **Allow Empty Data Extractions** toggle to allow the extraction when no data is available. 8. In the top-right corner, click **Test Data** button to preview extracted data. **Adjust the date range** for specific time frame. 9. Click on **Save** and **congratulations, your new data source is ready!** --- ## Troubleshooting ### Data Preview Unavailable No data preview when you click on **Test Data** might be caused by an issue with your ***source*** configuration. The most common causes are: - **Date range**: Try a smaller date range. You can load the rest of your data afterward via [manual data load](https://docs.dataddo.com/docs/data-backfilling). - **Insufficient permissions**: Please make sure your authorized account has at least admin-level permissions. ### Authorization Error Broken Facebook ***sources*** that return the following error messages when **testing the extraction** (broken ***source*** > three dots > **Test Extraction**) must be [reauthorized](/docs/authorized-services#how-to-reauthorize-your-account): ``` "response_status": "401 Unauthorized" ``` ``` "Www-Authenticate": "OAuth \"Facebook Platform\" \"invalid_token\" \"You cannot access the app till you log in to www.facebook.com and follow the instructions given.\"" ``` ``` "response_body": "{\"error\":{\"message\":\"You cannot access the app till you log in to www.facebook.com and follow the instructions given.\",\"type\":\"OAuthException\",\"code\":190,\"error_data\":\"{\\\"checkpoint_url\\\":\\\"https:\\\\\\/\\\\\\/www.facebook.com\\\"}\",\"error_subcode\":459,\"fbtrace_id\":\"AUWZQsg7Opr7SEpp_lk9wUa\"}}" ``` **DATADDO TIP** Once reauthorized, make sure to [load the missing data](/docs/data-backfilling). You can also click the [**Debug & Restart**](/docs/en/troubleshooting#how-to-fix-a-broken-source) icon next to the broken source and Dataddo will show you step-by-step how to reauthorize your account and execute a manual data load. ### Unable to Find Facebook Sub-Accounts If your access rights have changed or you gained access to a new Facebook account, it's possible that your other accounts will not be immediately listed in Dataddo. To fix this, try the following steps: **Fully Reauthorize the Service** 1. Go to the [Authorizers](https://app.dataddo.com/authorizers) tab in Dataddo and delete the Facebook ***authorizer***. Deleting an Authorizer Please keep in mind that you will first need to **delete all sources created with the *authorizer***. This will also affect your ***flows***. You can also temporarily switch the ***source*** using the authorizer to a different account before deletion. 2. Go to your Facebook settings and navigate to the [Business integrations](https://www.facebook.com/settings?tab=business_tools&ref=settings) tab. 3. Find Dataddo and click on **Remove**. 4. Now, go back to the Authorizers tab in Dataddo and [authorize](https://app.dataddo.com/service/new) your Facebook account again. **Check Your Account Permissions** If the method above doesn't work, please check your Facebook account's permissions. To access insights, make sure the permissions are **at least on the analyst/admin level**. ## Related Articles Now that you have successfully created a ***data source***, see how you can connect your data to a dashboarding app or a data storage. **Sending Data to Dashboarding Apps** - [Simple Data Integration to Dashboards](https://docs.dataddo.com/docs/simple-data-integration-to-dashboards) - [Data Backfilling to Dashboarding Apps](https://docs.dataddo.com/docs/data-backfilling-to-dashboarding-apps) **Sending Data to Data Storages** - [Batch Ingestion to Data Warehouses](https://docs.dataddo.com/docs/ingestion-to-data-warehouses) - [Data Backfilling to Storages](https://docs.dataddo.com/docs/data-backfilling-to-storages) **Other Resources** - [Troubleshooting](https://docs.dataddo.com/docs/troubleshooting) - [Extraction Logs](https://docs.dataddo.com/docs/extraction-logs) - [Data Duplication](https://docs.dataddo.com/docs/data-duplication) Multi-account extraction (MAE) enables simultaneous data extraction from multiple e.g. Facebook accounts within a single source setup. This ensures consistent configuration of your data sources across all accounts. Authorizers act as credentials for external services (e.g. Facebook or Google). To enable Dataddo to access and retrieve your data, you need to grant access to accounts that possess admin-level permissions or higher within these services.