Free Plan
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Free Plan

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What is the Free plan and how long can I use it?

The Free plan is an entry-level plan for businesses with basic data integration needs. It’s free and can be used for an unlimited period of time. Once your business outgrows it, you can easily migrate to one of our paid plans. No reconfiguration necessary.

What is the difference between the Free plan, the Standard plan, and the Business plan?

Under our free Free plan, you can create up to 3 data sources, send data to dashboarding apps and/or Google Sheets, and sync once a week with no data volume limits. Support can be obtained from our Slack community or found in our documentation.

If you go to our pricing page, you can compare this information with our Standard and Business plans.

What are the limitations of the Free plan?

You can connect up to 3 sources using any of our 130+ connectors. You can then send the data from these sources—no matter how high the volume—to any dashboarding app (Tableau, Power BI, Google Data Studio) or Google Sheet. Data warehouses are not supported as destinations under the Free plan.

You can automatically synchronize your data weekly. For higher synchronization frequencies, you will need to sign up for one of our paid plans.

How many sources can I create under the Free plan?

You can create up to 3 sources under the Free plan. In case you need more, consider one of Dataddo's paid plans.

What is a data source?

A source is essentially a table of data. Let’s say that your ecommerce platform is Shopify and that you want to use our Shopify connector to extract data about orders, customers, and products. Each of these "categories" would count as one table of data, i.e. one source.

Is there any limit to the amount of data I can connect?

No. The number of sources you can create is limited to 3, but the amount of data you can connect within these sources is unlimited. However, be aware that sending large volumes of data directly to dashboards can cause the dashboard to break and require reconfiguration.

Will the selection of connectors be limited under the Free plan?

No. You can use any of our source connectors.

How many flows can I have?

You can have as many flows as you want, but only dashboarding apps and Google Sheets are supported as destinations under the Free plan.

Can I connect to a data warehouse?

No. Dashboarding apps and Google Sheets are the only destinations provided under the Free plan.

How often can data be automatically synchronized?

The Free plan lets you sync your data once a week. If you need to automatically sync more frequently, please consider upgrading to a paid plan.

What is snapshotting?

Snapshotting is simply data synchronization frequency. Under the Free plan, the highest frequency you can choose is weekly.

Can I access historical data?

Yes. When setting up a flow for the first time, you can load historical data via a one-time, ad hoc request in the Dataddo app.

Where will my data be stored?

Data extracted using Dataddo is stored on Dataddo’s servers, which are managed by Amazon Web Services. We have data residency locations all over the world, so you can choose where your data is stored by navigating to your Account Details in the Dataddo app.

What kind of support can I get under the Free plan?

The best places to find support are our documentation and our Slack community.

Do I need to submit credit card information to activate the Free plan?

No credit card information is required.

Can I invite my colleagues to my Free plan Dataddo account?

No. Usage of the Free plan is limited to one account per organization or individual.

Can I make use of the multi-account extraction feature with my Free plan?

No. The Free plan does not support the use of multi-account extraction. To use multi-account extraction, upgrade to a Business or Standard plan.

If I sign up for the Free plan, how easy is it to upgrade to the Standard or Business plan?

Very easy! You can manage your plan type via the Subscription section of the Dataddo app. When upgrading plans, you won’t lose any data or configurations set up under the Free plan.

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Do you have more questions? Find the answers within our Slack community.


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