Instagram Business
  • 3 Minutes to read
  • Dark
    Light

Instagram Business

  • Dark
    Light

Available for Instagram Business Accounts only

Since the Instagram API only allows Instagram Professional accounts (Businesses and Creators) to manage their presence on Instagram, all Dataddo Instagram connectors follow the same rules.

Setting up Instagram Business Account

Follow these steps to switch your profile to a professional one:

  1. Go to your profile and click on the menu in the upper right corner.

  2. Go to Settings.

  3. Click on Switch to Professional Account. (optional)

  4. Select Business.

  5. Add details, like your business category and contact information.

  6. Click on Done.

TIP:

Additionally, you can connect your professional account to a Facebook Page associated with your business. Step 3 is optional and will make it easier to use all of the features available for businesses across the Facebook family of apps. Currently, only one Facebook Page can be connected to your professional account.

Further details on Instagram documentation.

Permissions

When authorizing access, make sure that you have the correct permissions. To access the Instagram Insights data, you need to have assigned ANALYST permission. Check the official documentation for further details.

Available Metrics

Dataddo can extract all the metrics provided via an official API. The full list is available here.

Limits

  • Instagram API has a hard limit for the total number of rows that can be extracted. Dataddo supports automatic pagination, so the data extraction is in fact distributed into multiple rows.
  • The limit for historical data is 30 days, therefore you need to load the data in batches as far as one year back and only for business Instagram pages. If you need data from a private page, first you need to change the page to business in the profile settings.
NOTE:

Exception is followers metric. You can get information on the number of followers each day, but can only load the last 30 days, older data is not possible to load.  You can keep a current snapshot and see the actual situation, or ""append"" the data and build a time series of your data.

  • Reels are not supported from the Instagram API and therefore, Dataddo cannot extract them.

Multi-account Extraction

Dataddo Instagram Business connector supports automatic extraction from all the available Instagram Accounts. This feature is particularly useful when you have (e.g. being an online agency) multiple accounts and need to automatically extract the same metrics and dimensions across them.

How to Create an Instagram Business Data Source

  1. Sign in to your Dataddo account and click on Sources at the top of the page.

  2. Click on Create Source in the top right corner.

  3. From the list of sources, choose Instagram Media. You can type the name of the connector into the search bar to find it faster.
    Data sources - choose connectors

  4. From the drop-down menu, choose your Account connected to Dataddo, and then select your Instagram Account. Click on Next to continue with the setup.

    1. Didn't find your account?
      If you want to connect a new account that is not on the list, click on Add new Account at the bottom of the drop-down. You will be redirected to the authorization/sign-in page to confirm the right account. Once you confirm, you will be redirected back to the Dataddo app.

    2. Authorize Your Account
      If you have not authorized your Account with Dataddo, click on Add new Account and you will be redirected to the authorization/sign-in page.

    3. After you log in and give Dataddo the necessary permissions to access your data, you will be redirected back to the connector.

  5. Choose a name for your Data Source, select the Attributes, and the Maximum number of posts. To continue to the next page, click Next
    Instagram Business - step 5

  6. Configure your snapshotting preferences by choosing your Sync frequency. Under Advanced settings you can selec the exactTime, of synchronization. Confirm your setup by clicking on Next.
    If the Data range is available to select, you can load historical data. Read more in our guide.

  7. Before saving the source, you can see a preview of your data by clicking on the Preview button. you can adjust the date range to a more specific view.
    Also, you can see the full list of the metrics you selected by clicking on Show all Metrics and attributes, in the left navigation.
    Data source - create - preview

  8. Click on Save and your new Data Source is ready.

Congratulations, your new Data Source is ready!


Troubleshooting

Broken View / Error Message

If you cannot see a preview of your data, go back a few steps and check your setup. The most common causes are:

  • Date range - we recommend a smaller date range. If you need to load historical data, check our guide.
  • Invalid metrics, attributes or breakdowns, or their combination - you may not have any values for them.
    Data source -create- error

Need assistance?

Feel free to contact us and we will help you with the setup. To speed the process of resolving your issue, make sure you provide us with sufficient information.


Was this article helpful?

What's Next