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    Order Desk
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    Order Desk

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    Article summary

    Order Desk is an order management system that helps e-commerce businesses automate and organize their order processing workflow. It integrates with various e-commerce platforms and enables businesses to manage orders, handle fulfillment, and coordinate with multiple suppliers, facilitating a streamlined and efficient order management process.

    Refer to Order Desk's official documentation to see all available endpoints from the Order Desk API.

    Authorize Connection to Order Desk

    In Order Desk

    To authorize your Order Desk account, you will need your store ID and an API key (= API token).

    1. In your Order Desk account, navigate to the Store Settings page.
    2. Click on the API tab.
    3. Create an API Key and copy the API key and store ID.

    In Dataddo

    1. On the Authorizers page, click on Authorize New Service and select Order Desk.
    2. Fill in the following fields:
      1. Store ID: Your Order Desk store ID.
      2. API Key: Order Desk API key.
    3. Rename your authorizer for easier identification and click on Save.

    How to Create an Order Desk Data Source

    1. On the Sources page, click on the Create Source button and select the connector from the list.
    2. From the drop-down menu, choose your authorizer.
      Didn't find your authorizer?

      Click on Add new Account at the bottom of the drop-down and follow the on-screen prompts. You can also go to the Authorizers tab and click on Add New Service.

    3. Name your data source and select your metrics and attributes.
    4. [Optional] Configure your advanced settings. If you are unsure about how to proceed, we recommend skipping this step.
    5. Configure your sync frequency or set the exact synchronization time under Show advanced settings.
      DATADDO TIP

      If you need to load historical data, refer to the Data Backfilling article.

    6. Preview your data by clicking on the Test Data button in the top right corner. You can adjust the date range for a more specific time frame.
    7. Click on Save and congratulations, your new data source is ready!

    Troubleshooting

    Data Preview Unavailable

    No data preview when you click on Test Data might be caused by an issue with your source configuration. The most common causes are:

    • Date range: Try a smaller date range. You can load the rest of your data afterward using manual data load.
    • Insufficient permissions: Please make sure your authorized account has at least admin-level permissions.
    • Invalid metrics, attributes, or breakdowns: You may not have any data for the selected metrics, attributes, or breakdowns.
    • Incompatible combination of metrics, attributes, or breakdowns: Your selected combination cannot be queried together. Please refer to the service's documentation to view a full list of metrics that can be included in the same data source.

    Related Articles

    Now that you have successfully created a data source, see how you can connect your data to a dashboarding app or a data storage.

    Sending Data to Dashboarding Apps

    Sending Data to Data Storages

    Other Resources

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