---
title: "Order Desk"
slug: "order-desk"
description: "Automate Order Desk data pipeline in Dataddo. Access order items data, orders, and more for accurate data insights. Get help from our team of experts!"
updated: 2023-12-19T18:21:50Z
published: 2023-12-19T18:21:50Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dataddo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Desk

**Order Desk** is an order management system that helps e-commerce businesses automate and organize their order processing workflow. It integrates with various e-commerce platforms and enables businesses to manage orders, handle fulfillment, and coordinate with multiple suppliers, facilitating a streamlined and efficient order management process.

Refer to Order Desk's official documentation to see [all available endpoints from the Order Desk API](https://apidocs.orderdesk.com/#get-multiple-orders).

## Authorize Connection to Order Desk

### In Order Desk

To authorize your Order Desk account, you will need your **store ID** and an **API key** (= API token).

1. In your Order Desk account, navigate to the **Store Settings** page.
2. Click on the **API** tab.
3. **Create an API Key** and copy the **API key** and **store ID**.

### In Dataddo

1. On the **Authorizers** page, click on [Authorize New Service](https://app.dataddo.com/service/new) and select Order Desk.
2. Fill in the following fields:
  1. **Store ID**: Your Order Desk store ID.
  2. **API Key**: Order Desk API key.
3. Rename your ***authorizer*** for easier identification and click on **Save**.

## How to Create an Order Desk Data Source

1. On the **Sources** page, click on the [**Create Source**](https://app.dataddo.com/sources/new) button.
2. Select the connector from the list and name your ***data source***.
3. On the **Dataset** step, select your **dataset**.
          **DATADDO TIP**

          

If you're unsure which dataset to select, use the search bar to look for datasets with the desired attributes or metrics.
4. On the **Account** step select your ***authorizer*** from the drop-down menu.
          **Didn't find your authorizer?**

          

Click on **Add new Account** at the bottom of the drop-down and follow the on-screen prompts. You can also go to the **Authorizers** tab and click on [**Add New Service**](https://app.dataddo.com/service/new).
5. On the **Attributes and Metrics** step, select the **metrics and attributes** you want to extract.  

![Create a source using a custom-schema connector.](https://cdn.document360.io/084ed225-3f99-4644-a2da-39ca0cd5ef45/Images/Documentation/Create%20Source%20-%20Custom-Schema%20Connector.png)
6. On the **Metadata** step, select which [**metadata fields**](/docs/metadata-inclusion) such as extraction time to add to your data.
7. On the **Snapshot** step:
  1. Configure your [**sync frequency**](/docs/extraction#extraction-frequency) or click **Show advanced settings** to set the exact synchronization time.
          **DATADDO TIP**

          

If you need to **load historical data**, refer to the [**Data Backfilling**](https://docs.dataddo.com/docs/data-backfilling) article.
  2. [Optional] Enable the **Allow Empty Data Extractions** toggle to allow the extraction when no data is available.
8. In the top-right corner, click **Test Data** button to preview extracted data. You can **adjust the date range** for a specific time frame.
9. Click on **Save** and **congratulations, your new data source is ready!**

---

## Troubleshooting

### Data Preview Unavailable

No data preview when you click on **Test Data** might be caused by an issue with your ***source*** configuration. The most common causes are:

- **Date range**: Try a smaller date range. You can load the rest of your data afterward using [manual data load](https://docs.dataddo.com/docs/data-backfilling).
- **Insufficient permissions**: Please make sure your authorized account has at least admin-level permissions.
- **Invalid metrics, attributes, or breakdowns**: You may not have any data for the selected metrics, attributes, or breakdowns.
- **Incompatible combination of metrics, attributes, or breakdowns**: Your selected combination cannot be queried together. Please refer to the service's documentation to view a full list of metrics that can be included in the same ***data source***.

## Related Articles

Now that you have successfully created a ***data source***, see how you can connect your data to a dashboarding app or a data storage.

**Sending Data to Dashboarding Apps**

- [Simple Data Integration to Dashboards](https://docs.dataddo.com/docs/simple-data-integration-to-dashboards)
- [Data Backfilling to Dashboarding Apps](https://docs.dataddo.com/docs/data-backfilling-to-dashboarding-apps)

**Sending Data to Data Storages**

- [Batch Ingestion to Data Warehouses](https://docs.dataddo.com/docs/ingestion-to-data-warehouses)
- [Data Backfilling to Storages](https://docs.dataddo.com/docs/data-backfilling-to-storages)

**Other Resources**

- [Troubleshooting](https://docs.dataddo.com/docs/troubleshooting)
- [Extraction Logs](https://docs.dataddo.com/docs/extraction-logs)
- [Data Duplication](https://docs.dataddo.com/docs/data-duplication)

An API token is a code snippet used to secure API access. It's sent to API servers as identification, confirming whether the user or application has access, and provides both authentication and user/application information to the API server.

Authorizers act as credentials for external services (e.g. Facebook or Google). To enable Dataddo to access and retrieve your data, you need to grant access to accounts that possess admin-level permissions or higher within these services.