Snapchat

Snapchat is a multimedia messaging app that allows users to send photos, videos, and messages that disappear after a short time once they are viewed. It's known for its features like Stories, which let users post content that's visible for 24 hours, and filters and lenses for fun and creative visual effects.

Refer to Snapchat's official documentation to see all available endpoints from the Snapchat API.

Authorize Connection to Snapchat

To authorize this service, use OAuth 2.0 to share specific data with Dataddo while keeping usernames, passwords, and other information private.

On the Authorizers page, click on Authorize New Service and select your service.
Follow the on-screen prompts to grant Dataddo the necessary permissions to access and retrieve your data.
[Optional] Once your authorizer is created, click on it to change the label for easier identification.

Ensure that the account you're granting access to holds at least admin-level permissions. If necessary, assign a team member with the required permissions with the authorizer role to authenticate the service for you.

For more information, see our article on authorizers.

How to Create a Snapchat Data Source

On the Sources page, click on the Create Source button.
Select the connector from the list and name your data source.
On the Dataset step, select your dataset.

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If you're unsure which dataset to select, use the search bar to look for datasets with the desired attributes or metrics.
On the Account step select your authorizer from the drop-down menu.

Didn't find your authorizer?

Click on Add new Account at the bottom of the drop-down and follow the on-screen prompts. You can also go to the Authorizers tab and click on Add New Service.
On the Attributes and Metrics step, select the metrics and attributes you want to extract.
On the Metadata step, select which metadata fields such as extraction time to add to your data.
On the Snapshot step:
1. Configure your sync frequency or click Show advanced settings to set the exact synchronization time.
  
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  If you need to load historical data, refer to the Data Backfilling article.
2. [Optional] Enable the Allow Empty Data Extractions toggle to allow the extraction when no data is available.
In the top-right corner, click Test Data button to preview extracted data. You can adjust the date range for a specific time frame.
Click on Save and congratulations, your new data source is ready!

Limitations

Historical Data

The Snapchat API allows you to extract data up to 6 months back.

Troubleshooting

Data Preview Unavailable

No data preview when you click on Test Data might be caused by an issue with your source configuration. The most common causes are:

Date range: Try a smaller date range. You can load the rest of your data afterward using manual data load.
Insufficient permissions: Please make sure your authorized account has at least admin-level permissions.
Invalid metrics, attributes, or breakdowns: You may not have any data for the selected metrics, attributes, or breakdowns.
Incompatible combination of metrics, attributes, or breakdowns: Your selected combination cannot be queried together. Please refer to the service's documentation to view a full list of metrics that can be included in the same data source.

Source Not Found

When authorizing your Snapchat account, make sure you have sufficient permissions to do so. In Snapchat, the E3003 error (Resource cannot be found) is usually cause by:

Insufficient permissions
Deleted or incorrect entity ID

For more information, refer to Snapchat's official account.

Now that you have successfully created a data source, see how you can connect your data to a dashboarding app or a data storage.

Sending Data to Dashboarding Apps

Sending Data to Data Storages

Other Resources