ReferralCandy

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ReferralCandy is a referral marketing platform designed to help businesses run customer referral programs. It allows companies to create and manage referral campaigns, incentivize customers to refer others, and track the performance of their referral programs.

Refer to our website for the list of metrics and attributes available in Dataddo.

Refer to ReferralCandy's official documentation to see all available endpoints from the ReferralCandy API.

Authorize Connection to ReferralCandy

Access ID can be found on your account settings page. The signature parameter is generated from your API Secret Key which can also be found on your account settings page.

In ReferralCandy

To authorize your ReferralCandy account, you will need your access ID and secret.

  1. In your ReferralCandy account, navigate to the Account Settings page.
  2. Copy the Access ID and API Secret Key.

In Dataddo

  1. On the Authorizers page, click on Authorize New Service and select ReferralCandy.
  2. Fill in the following fields:
    1. Access ID: Your ReferralCandy access ID.
    2. Secret: ReferralCandy API secret key.
  3. Rename your authorizer for easier identification and click on Save.

How to Create a ReferralCandy Data Source

  1. On the Sources page, click on the Create Source button.
  2. Select the connector from the list and name your data source.
  3. On the Dataset step, select your dataset.
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    If you're unsure which dataset to select, use the search bar to look for datasets with the desired attributes or metrics.

  4. On the Account step select your authorizer from the drop-down menu.
    Didn't find your authorizer?

    Click on Add new Account at the bottom of the drop-down and follow the on-screen prompts. You can also go to the Authorizers tab and click on Add New Service.

  5. On the Attributes and Metrics step, select the metrics and attributes you want to extract.
    Create a source using a custom-schema connector.
  6. On the Metadata step, select which metadata fields such as extraction time to add to your data.
  7. On the Snapshot step:
    1. Configure your sync frequency or click Show advanced settings to set the exact synchronization time.
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      To load historical data, refer to the Data Backfilling article.

    2. [Optional] Enable the Allow Empty Data Extractions toggle to allow the extraction when no data is available.
  8. In the top-right corner, click Test Data button to preview extracted data. Adjust the date range for specific time frame.
  9. Click on Save and congratulations, your new data source is ready!

Troubleshooting

Data Preview Unavailable

No data preview when you click on Test Data might be caused by an issue with your source configuration. The most common causes are:

  • Date range: Try a smaller date range. You can load the rest of your data afterward via manual data load.
  • Insufficient permissions: Please make sure your authorized account has at least admin-level permissions.

Related Articles

Now that you have successfully created a data source, see how you can connect your data to a dashboarding app or a data storage.

Sending Data to Dashboarding Apps

Sending Data to Data Storages

Other Resources