Account Management FAQ

What happens if I change my password for an application (eg. Facebook, Google)?

If you change your password to Facebook/another service, you will need to change it in the app by reauthorizing the service.

For LinkedIn connectors (LinkedIn and LinkedIn Ads), you need to re-authorize every year.

How can I reauthorize my account?

You can reauthorize all your services by navigating to the Authorizers tab at the top of the page.

Why is my billing amount in the Dataddo app inaccurate?

Review how many flows are live in the account, if you believe that there is a mistake, contact your account rep who will resolve the issue right away.

How do I invite a colleague?

Go to your Account Details, navigate to Team Members, and click on Invite Team Member. Your colleague will receive an email with the invitation, which expires after 24hours. For more information on the process, read our guide.

How can I cancel my subscription?

In your Dataddo account, go to Your Account Settings, navigate to Subscription and click on the Cancel subscription button.

You can switch to our Free plan.

How can I deactivate the trial?

The trial deactivates automatically after 14 days if you do not subscribe to any plan.

How can I cancel or deactivate my account?

If you want to delete your account and erase your settings and data, send us an email at support@dataddo.com.