Forgotten Password

In case you forget your password, follow these steps to set a new one.

Need to change your password?

If you want to change your password, follow the instructions in the Change or reset your password article.

What to do if you forget your password

   
Number 1 Click on Forgot password? to request a new one.Acount Management - Password forgotten - step 2
Number 2 Enter your account email and click on Reset password. A link will be sent to your email.
Acount Management - Password forgotten - step 3
Number 3  Once you see this message, go to your email inbox.
Acount Management - Password forgotten - step 4
Number 4 Open the email from Dataddo and click on Reset my password button.Acount Management - Password forgotten - step 6
Number 5 Create a new password.
Acount Management - Password forgotten - step 5
Number 6 Make sure your new password meets our minimum requirements.
Acount Management - Password forgotten - step 7
Number 7 Enter the same new password twice to confirm and click on Save.
Acount Management - Password forgotten - step 9
Number 8 Once the message confirming the change of your password shows up, click on Continue to sign in.
Acount Management - Password forgotten - step 8

Congratulations, you can now use the Dataddo app again with your new password!