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    Wildix
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    Wildix

    • 2 Minutes to read
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    Article summary

    Wildix is a unified communications and collaboration (UC&C) platform that provides businesses with a range of communication tools. It includes features such as voice, video, chat, and collaboration tools, offering a comprehensive solution for organizations to enhance internal and external communication and collaboration.

    Refer to our website for the list of metrics and attributes available in Dataddo.

    Refer to Wildix's official documentation to see all available endpoints from the Wildix API.

    Authorize Connection to Wildix

    In Wildix

    To authorize your Wildix account, you will need your PBX and a secret token.

    1. In your Wildix account, navigate to the WMS (Wildix Management System) page.
    2. Under Integrations, select Applications.
    3. Generate your Simple Token and copy the value.

    In Dataddo

    On the Authorizers page, click on Authorize New Service and select Wildix.
    2. Fill in the following fields:
    1. PBX: Your Wildix PBX.
    2. Secret Token: Wildix simple token.
    3. Rename your authorizer for easier identification and click on Save.

    How to Create a Wildix Data Source

    1. On the Sources page, click on the Create Source button and select the connector from the list.
    2. Select your dataset and click on Next to continue.
      DATADDO TIP

      If you are not sure which dataset you need but know the metrics and attributes, use the Search by Name or Attribute function.

      Fixed-schema connector
    3. From the drop-down menu, select your authorizer.
      Didn't find your authorizer?

      Click on Add new Account at the bottom of the drop-down and follow the on-screen prompts. You can also go to the Authorizers tab and click on Add New Service.

    4. Name your data source and select your metrics and attributes. Keep in mind that metrics and attributes depend on the selected dataset.
    5. Configure your sync frequency or the exact synchronization time under Show advanced settings.
      DATADDO TIP

      If you need to load historical data, please refer to the Data Backfilling article.

    6. Preview your data by clicking on the Test Data button in the top right corner. You can adjust the date range for a more specific time frame.
    7. Click on Save and congratulations, your new data source is ready!

    Troubleshooting

    Data Preview Unavailable

    No data preview when you click on Test Data might be caused by an issue with your source configuration. The most common causes are:

    • Date range: Try a smaller date range. You can load the rest of your data afterward via manual data load.
    • Insufficient permissions: Please make sure your authorized account has at least admin-level permissions.

    Related Articles

    Now that you have successfully created a data source, see how you can connect your data to a dashboarding app or a data storage.

    Sending Data to Dashboarding Apps

    Sending Data to Data Storages

    Other Resources

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