Dataddo Zendesk connector enables simple API data extraction without writing a single line of code.
Available metrics and attributes
Dataddo Zendesk Connector allows retrieving all the data available via an official Zendesk API. All available metrics and attributes are listed in the Zendesk API Documentation.
Creating a Zendesk Data Source
To create a Zendesk data source, navigate to Sources at the top left of the Dataddo app.
Then click on New Source in the top right corner.
From the list of connectors, choose the Zendesk connector.
You will be redirected into the Zendesk connector where you can select the required Dataset.
If you are not sure which Dataset you need, but -for example- know which metrics and attributes you are looking for, you can use the Search for Dataset function on the left or you can browse through all the available attributes and metrics for each Dataset by clicking on the right arrow.
Missing metric or attribute?
Once you select a Dataset, you can start with the configuration by clicking on Next. You will be requested to give Dataddo authorization to connect with your Zendesk account.
Your Zendesk token will be automatically assigned -after the authorization process- to the required boxes.
Having a problem with the authorization process?
Next, you can name your data source, and select the required attributes.
To help you with the snapshotting setting, you can follow our suggestions depending on your destination.
- Click on the option "Dashboarding App" if you want your data to connect to applications like Google Data Studio, Power BI, or Tableau.
- Click on the option "Data Warehouse", If you want your data to be sent to warehouse storage like MySQL, Big Query, or PostgreSQL.
- If you are already experienced with the snapshotting setup, you can go ahead and process without selecting the two options.
Lastly, you can check whether the suggested setting suits you, or you can make amends and configure your snapshotting preferences, choosing Snapshotting frequency, and Snapshotting retention yourself. Click on See Preview to review all the selections made by you before finalizing and saving the Data Source.
Now you are all set and ready. Click on See Preview to review all the selections made by you before saving the Data Source using the buttons in the top right corner - either Save and Exit or Save & Create Flow. To create a flow, please follow our Creating a data flow guide.