Brandwatch
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Brandwatch

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Overview

About

Brandwatch is a brand social monitoring tool.

Available Metrics & Dimensions

All available dimensions from the Brandwatch API are listed here.

Limits

Data restrictions

Particular Data Packs that you have added to your account may have restrictions on the Mention data that you can retrieve through the Consumer Research API. This can cause discrepancies between the data seen in the UI of the Consumer Research application and the data retrieved via the API. For specific information on the data packs that you have, check the official documentation. The following sources are affected:

How to Create a Brandwatch Source

  1. Sign in to your Dataddo account and click on Sources at the top of the page.

  2. Click on Create Source in the top right corner.

  3. Choose the connector from the list of sources. You can type the name of the connector into the search bar to find it faster.
    Data sources - choose connectors

  4. First, select the required Dataset and click on Next.
    NOTE: If you are not sure which Dataset you need, but you know which Metrics and Attributes you are looking for, you can use the Search by Name or Attribute function or you can browse through all the possible Attributes and Metrics for each Dataset by clicking on the specific Dataset.
    Brandwatch - datasets

  5. From the drop-down menu, choose your Account connected to Dataddo, Project, and Query. Click on Next to continue with the setup.

    1. Didn't find your account?
      If you want to connect a new account that is not on the list, click on Add New Account at the bottom of the drop-down. You will be redirected to the authorization/sign-in page to confirm the right account. Once you confirm, you will be redirected back to the Dataddo app.

    2. Authorize Your Account
      If you have not authorized your Account with Dataddo, click on Add New Account and you will be redirected to the authorization/sign-in page.
      NOTE: Only Regular and Admin users will be able to access Brandwatch AP. Make sure the account has the correct permissions.
      Brandwatch - authorization

    3. After you log in and give Dataddo the necessary permissions to access your data, you will be redirected back to the connector.

  6. Choose a Name for your Data Source, and select the Metrics and Attributes. To continue to the next page, click Next.NOTE: The Metrics and Attributes depend on the Dataset you selected in the previous step. If you need different Metrics and Attributes, go back two steps and change the Dataset.
    Brandwatch - metrics

  7. Configure your snapshotting preferences by choosing your Sync frequency. Under Advanced setting,s you can select the exact Time, of synchronization. Confirm your setup by clicking on Next.
    If the Data range is available to select, you can load historical data. Read more in our guide.

  8. Before saving the source, you can see a preview of your data by clicking on the Preview button. you can adjust the date range to a more specific view.
    Also, you can see the full list of the metrics you selected by clicking on Show all Metrics and attributes, in the left navigation.
    Data source - create - preview

  9. Click on Save and your new Data Source is ready.

Congratulations, your new Data Source is ready!


Broken View / Error Message

If you cannot see a preview of your data, go back a few steps and check your setup. The most common causes are:
* Date range - we recommend a smaller date range. If you need to load historical data, check our guide.
* Invalid metrics, attributes or breakdowns, or their combination - you may not have any values for them.
Data source -create- error


Need assistance?

Feel free to contact us and we will help you with the setup. To speed the process of resolving your issue, make sure you provide us with sufficient information.


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