Google My Business

Prev Next

Google My Business is a tool that allows businesses to create and manage their online presence across Google's search engine and maps. It enables businesses to provide accurate and up-to-date information such as contact details, operating hours, and customer reviews, helping them connect with local customers and increase their visibility in search results.

Refer to our website for the list of metrics and attributes available in Dataddo.

Refer to Google's official documentation to see all available endpoints from the Google My Business API.

Authorize Connection to Google My Business

To authorize this service, use OAuth 2.0 to share specific data with Dataddo while keeping usernames, passwords, and other information private.

  1. On the Authorizers page, click on Authorize New Service and select your service.
  2. Follow the on-screen prompts to grant Dataddo the necessary permissions to access and retrieve your data.
  3. [Optional] Once your authorizer is created, click on it to change the label for easier identification.

Ensure that the account you're granting access to holds at least admin-level permissions. If necessary, assign a team member with the required permissions with the authorizer role to authenticate the service for you.

For more information, see our article on authorizers.

How to Create a Google My Business Data Source

  1. On the Sources page, click on the Create Source button.
  2. Select the connector from the list and name your data source.
  3. On the Dataset step, select your dataset.
    DATADDO TIP

    If you're unsure which dataset to select, use the search bar to look for datasets with the desired attributes or metrics.

  4. On the Account step select your authorizer from the drop-down menu.
    Didn't find your authorizer?

    Click on Add new Account at the bottom of the drop-down and follow the on-screen prompts. You can also go to the Authorizers tab and click on Add New Service.

  5. On the Attributes and Metrics step, select the metrics and attributes you want to extract.
    Create a source using a custom-schema connector.
  6. On the Metadata step, select which metadata fields such as extraction time to add to your data.
  7. On the Snapshot step:
    1. Configure your sync frequency or click Show advanced settings to set the exact synchronization time.
      DATADDO TIP

      To load historical data, refer to the Data Backfilling article.

    2. [Optional] Enable the Allow Empty Data Extractions toggle to allow the extraction when no data is available.
  8. In the top-right corner, click Test Data button to preview extracted data. Adjust the date range for specific time frame.
  9. Click on Save and congratulations, your new data source is ready!


Limitations

Historical Data Limitation

The Google My Business API allows you to extract data up to 14 months back.

For more information, refer to our guide for data backfilling.

Reviews per Location

The Google My Business API allows you to extract up to 50 reviews per location.

Troubleshooting

Data Preview Unavailable

No data preview when you click on Test Data might be caused by an issue with your source configuration. The most common causes are:

  • Date range: Try a smaller date range. You can load the rest of your data afterward via manual data load.
  • Insufficient permissions: Please make sure your authorized account has at least admin-level permissions.

Fresh Data Unavailable

Google takes between 24 – 72 hours to process data which is why it’s possible to get data only from 3 days ago or older. Please change your date range to 3d3 or older.

No Locations Insights

When you select Google My Business' Locations dataset, Dataddo will list all locations that are available under the account, regardless of their visibility.

However, if a listed location is not visible there will be no insights available.
Please double check if these locations

  • are visible in your Google My Busineess UI,
  • are visible in your Google Maps, and
  • have been approved and published online.

Related Articles

Now that you have successfully created a data source, see how you can connect your data to a dashboarding app or a data storage.

Sending Data to Dashboarding Apps

Sending Data to Data Storages

Other Resources